Helping individuals and organizations realize their fullest potential and thrive
When complexity, pressure, and change make everyday practice harder - we help strengthen leadership, teamwork, and learning that carries into daily work.
Welcome to JLK Consulting & Coaching Services
At JLK Consulting & Coaching Services, we work alongside organizations and people who care deeply about their work - and who are navigating complexity, pressure, and change in people-centred environments.
We collaborate with organizations because systems shape daily experiences. How leaders make decisions, how teams communicate, and how learning is designed all influence the quality of care, support, and connection people experience.
We partner with leaders, teams, and communities - particularly in aging, dementia, health care, education, and community settings - to strengthen leadership, support teams to work well together, and design learning and services that enhance everyday practice.
Alongside this work, we remain deeply committed to supporting people living with dementia and family care partners through dignity-centred education, practical resources, and community connection - informed by our own personal and professional lived experiences.
For Organizations, Leaders, and Teams
Professionals working in health care, aging, and community services operate in environments where compassion, complexity, and responsibility intersect every day. We recognize the dedication it takes to lead, support others, and make thoughtful decisions under constant pressure - and we are inspired by the people who continue to champion dignity and care in this work.
JLK Consulting & Coaching Services partners with organizations and teams to strengthen leadership capacity, team functioning, and learning that translates into everyday practice. Our work supports professionals to build shared clarity, communicate more effectively, and navigate complexity together - so they can sustain themselves while providing meaningful support to others.
We work alongside service providers to create spaces for reflection, dialogue, and practical problem-solving, helping teams connect with peers, share insights, and build confidence in their roles. Together, we focus on strengthening how work gets done - because strong leadership, healthy teams, and thoughtful learning are essential to delivering care and support with dignity in everyday practice.
For Individuals Living with Dementia and Family Care Partners
At JLK Consulting & Coaching Services, we know that living with dementia or supporting a family member through this journey can be profound, complex, and deeply personal. It can hold moments of connection and joy, alongside uncertainty and challenge. You are not alone.
Informed by our own family legacy of caregiving and care partnering, our work is rooted in a deep commitment to transforming how people living with dementia and those who care for them are supported. We offer dignity-centred education, practical resources, and supportive learning experiences designed to build confidence, comfort, and well-being.
We see ourselves as partners walking alongside you. Our approach is grounded in respect, strengths, and everyday realities, helping you navigate change, make sense of what’s happening, and connect with others who understand your path. Through shared knowledge, reflection, and community, we work together to create environments where people can feel supported, valued, and able to thrive.
If you’re looking for education, connection, or support that meets you where you are, you’re welcome here.
Who We Are
JLK Consulting & Coaching Services is a dedicated, values-driven team committed to partnering with organizations and people navigating complex, people-centred environments.
With deep roots in aging services and dementia-informed practice, our work is informed by strengths-based approaches that support leadership, teams, and learning in practice.
Brief Intro to the Team
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Jessica Luh Kim
Founder and Partner
Hi, I’m Jessica. I’m an educator and consultant who partners with organizations and teams working in aging, dementia, health care, education, and community settings.
My work focuses on strengthening leadership capacity, team functioning, and learning that translates into everyday practice. I support leaders and teams to build shared clarity, communicate more effectively, and navigate complexity with confidence especially under pressure.
This work is deeply informed by my personal and professional experiences supporting older adults, people living with dementia, and their care partners.
I’m equally committed to supporting people living with dementia and care partners directly, grounding everything I do in dignity, inclusion, and respect.
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Mary Beth Wighton
Partner
Hi, I’m Mary Beth. Diagnosed with probable behavioural variant frontotemporal dementia at age 45, I am an author, advocate, and lived-experience facilitator who works alongside organizations, professionals, and communities to bring the voice of lived experience into learning, dialogue, and practice.
Through sharing my own journey, I support teams to better understand the realities of dementia and reflect on how their decisions, systems, and everyday interactions shape people’s experiences. My work creates space for honest conversation, deeper understanding, and more human approaches to care and support.
I believe life doesn’t end with a diagnosis. With the right supports, shared understanding, and opportunities to learn together, people can continue to live with purpose, dignity, and connection.
Our Key Collaborating Partners
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Amy Harbin
Registered Kinesiologist, Educator, and Consultant
Our team benefits from a skilled kinesiologist who specializes in wellness and provides guidance on enhancing various areas of wellness (i.e., physical, environmental, social, and intellectual) to improve quality of life for individuals across various needs and abilities.
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Neelam Bhella
Holistic Health & Wellness Coach and Educator
Our team is enriched by having a professional that loves sharing her passion about health, wellness, and alternative medicine in particular Ayurveda which is a legally recognized complimentary health option.
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Evy Cugleman
Educator, Consultant and Activist
With over 45+ years of experience, our team is fortunate to benefit from the strengths, skills and wisdom of an internationally recognized culture change leader who has expertise in serving grass-roots to large scale organizations.
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Jacqui Hill
Nursing Leader, Educator, and Consultant
Our team benefits from a compassionate and experienced nurse who brings invaluable expertise in aging and dementia care, offering personalized guidance and support to enhance well-being and care quality.
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Katharina Krause
Lived Experience Facilitator, Educator, and Coach
Our team is enriched by a dedicated professional with a background in social work and education, who also brings the invaluable perspective of being an experienced family care partner, offering compassionate, firsthand insights to support and empower others along their journeys.
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Laura Bowley
Dementia Advocate, Educator, Consultant, and Facilitator
Conversations are at the heart of what we do. Our team is enhanced by partnering with an experienced facilitator who is skilled in working with individuals and groups to guide conversation and decision-making, who also brings life experience as a family care partner and years of collaboration with individuals living with dementia.
What People Have Said
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Dementia Workshop for Leaders In the Non-Profit Sector
“You two [Mary Beth and Jessica] were amazing. You shared so many concrete examples WHILE opening hearts and minds. That’s a tricky thing to accomplish.
We’ve received so much positive feedback from the group. I know I speak for [session co-lead] too, when I say you accomplished exactly what we’d hoped (and more). Thank you for being so generous with your time and insight. Truly a gift.”
Kirsten Jacobs, Vice President, Shared Learning Initiatives, LeadingAge
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Coaching Call Related to Dementia Support
“I had many of our caregivers reach out that they loved it [coaching call with Mary Beth and Jessica]. Word got out to the caregivers that couldn’t attend and I also received calls and emails asking for the [recording] link today.”
Shaundra Holmes, Director of Nursing, Rhythms Home Care
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Dementia Training for Leaders and Staff in Long-Term Care
“If you need someone to guide, educate, and inspire people living with dementia, their relatives, staff members, or leaders - when it comes to dementia knowledge, lived experience, and care practices -Jessica should be your choice.
She is highly skilled and experienced, with an exceptional ability to focus on exactly what matters: identifying the key questions, aligning with the materials, and presenting essential knowledge in a clear and accessible way.
Jessica’s work is deeply rooted in strong values, ensuring that skills and teamwork go hand in hand with dignity, respect, and relationship-building. She creates an environment where everyone - regardless of their role in daily care - feels safe and open to learning. She truly embodies the Human Forever [documentary] perspective, no matter the degree of illness or frailty.
These reflections come from a two-day Dementia Beyond Drugs training organized by Eden Denmark in October 2023, with participants including leaders and staff from various nursing homes across the country. They also reflect a focused one-day training for professional dementia trainers in Denmark, co-facilitated with Dr. Allen Power. All participants greatly appreciated Jessica’s facilitation.
For people in countries where English is not the native language, Jessica is very easy to understand😊.”
Karin Dahl, Co-Owner of Eden Denmark and Regional Eden Alternative Coordinator
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Creating Inclusive Communities for People Living with Dementia
“I was fortunate to work with Jessica Luh Kim, who joined us for our 2 countries, 3 day events in New Zealand and Australia in March 2025. Jessica was a co-facilitator for the Dementia Beyond Drugs 2 day workshops with Dr Allen Power.
For the one day symposium, Creating Inclusive Communities for people living with Dementia, Jessica was a member of a leadership panel and co-facilitated the afternoon session.
The panel included people living with dementia and other leaders from the sector. During the panel discussion, Jess was able to share some of her insights from a Canadian and global perspective. Her experiences in Europe, and elsewhere, identified that unlocking the doors of memory care areas is achievable and that when you do, people are quite happy to stay in if they choose. Her knowledge in this space is enhanced through her own lived experience with family elders as a care partner.
She is a warm, approachable person who cares deeply about people. She is a wonderful advocate for people living with dementia. She translates that advocacy into a facilitator approach which is supportive, knowledgeable and insightful.
I look forward to working with Jess again in the future and recommend her to you. You won't be disappointed.”Sally Hopkins, Executive Director, Eden In Oz & NZ
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Executive Team CliftonStrengths Workshop and Coaching
“Jessica recently led our Leadership team through a Gallup CliftonStrengths workshop where we learned about our individual strengths as well as how to leverage our strengths as a team. In a fun and interactive learning environment, Jessica guided our team through strengths reflection and discovery which helped us understand each other’s talents and how to combine them to achieve success! She also provided powerful individualized coaching sessions, along with personal development resources, in follow up to the workshop which has helped sustain our forward momentum! Jessica is an amazing facilitator and coach and I would highly recommend her to any team focused on learning and growing together to reach higher levels of performance”.
Kim Schmidt, CEO Sherbrooke Community Society Inc.
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Opening Keynote
“Jessica was a keynote speaker at the Australian Recreational Therapy Association (ARTA) National Conference in September 2025. Jessica's keynote presentation to our members was uplifting, moving and resonated with everyone who attended. This was an online conference, and although Jessica was on the other side of the world, we felt connected and inspired by her presentation. I would recommend Jessica as a Keynote speaker anytime.”
Renee Smith, President, Australian Recreational Therapy Association
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Strengths Session
“I had the absolute pleasure of working with Jessica during both the Dementia Beyond Drugs and Inclusive Communities Leadership Symposium and her 'Unlocking Strengths' session for New Zealand Society of Diversional and Recreational Therapy (NZSDRT). She is a consummate professional and a natural leader who brings both deep expertise and infectious energy to her work. Her ability to translate complex concepts into actionable, person-centered strategies is second to none. Anyone looking for a dedicated and insightful leader in this space would be lucky to work with her!”
Orquidea Tamayo Mortera, Director of Strategic Engagement, NZSDRT
Contact Us
Interested in working together? Not sure where to start? Contact us directly and let’s chat.
We co-create solutions that best meets your needs, budgets, and timelines.
We can’t wait to hear from you so make sure to send us a message!